HTC Sync on Windows 8
Several months after the RTM release of Windows 8, I had an issue with HTC Sync not being able to connect with my HTC Desire XE. It turns out that HTC Sync was not yet compatible. The current release of 3.3.17 of HTC Sync solves this issue. But it had a few little quirks before it did function correctly.
So here’s how it goes:
1. Remove any previous versions of HTC Sync, including the drivers (HTC BMP USB Driver and HTC Driver Installer). This should easily be found through the Programs and Features list.
Note: I use an application called IOBit Uninstaller to remove any of my software installation which is completely optional. It does a good job in removing installation registry entries and folder traces. You can download this through CNet.
2. Install the newest version of HTC Sync (3.3.17) from http://www.htc.com/www/support/
3. Once done, connect your phone via USB cable then select HTC Sync during the prompt for connection type.
4. Disable USB Debugging first which is a necessary step. You can disable USB Debugging mode from your HTC Phone from Settings>Developer Options>Uncheck. This will allow installation of the MTP driver which Windows 8 will need to communicate with your phone. You only have to do this once.
5. Open HTC Sync. You should now be able to synchronize Outlook items and other files.